Industry
Work instructions for energy and utilities: safe in the field
Digital work instructions for energy and utilities: safer field work, guided switching and LOTO, better-run shutdowns. AR guidance with an audit trail.
In short
Energy and utility companies run critical assets across many sites, often with small crews. Actarion gives field technicians digital work instructions with AR guidance for maintenance, isolation and inspections. Every job is logged, so safety procedures are followed and documented, also at remote sites and during shutdowns.
How it works on the shop floor
How do you start a pilot in energy and utilities?
- 1
Pick one recurring field task,
such as a substation inspection, a switching procedure or a pump station check, with clear safety and quality risks.
- 2
Agree on the safety rules first.
Switching and isolation steps must match your own operating rules and permit-to-work system.
- 3
Convert the existing procedure
with AI and have an experienced engineer check each step on site, with photos of the real asset.
- 4
Test offline use and connectivity
at remote locations before go-live. Decide which steps need a signal and which do not.
- 5
Measure
completeness of inspection records, repeat visits and time to competence for new engineers, then decide on the next asset type.
What challenges does the sector face?
- An aging workforce and a growing asset base, from grids to renewables.
- High-risk work: high voltage, pressure, heights and confined spaces.
- Technicians work alone at remote sites, far from the expert.
- Shutdowns and outages with tight windows and many contractors.
Which standards apply?
- ISO 45001 for occupational health and safety management.
- EN 50110-1 for operation of and work on electrical installations, including the five safety rules before work on de-energized parts.
- ISO 55001 for asset management, which asks for documented, consistent maintenance.
- National rules such as OSHA 29 CFR 1910.147 (US) for energy control.
Use cases in energy and utilities
| Use case | What it supports | KPI |
|---|---|---|
| Safety & LOTO | Isolation and zero-energy checks | LOTO compliance |
| Preventive maintenance | Substations, pumps, turbines | PM compliance, MTBF |
| Remote expert support | Lone workers at remote sites | Time to resolution |
| Shutdowns & turnarounds | Work packages for contractors | Tasks on schedule |
| Quality inspections | Asset inspections and rounds | Inspection completeness |
Anonymized case
A mining company, with similar field and safety challenges, rolled out training, maintenance and inspections. Read the cases.
The duration of a first pilot depends on scope and site. See the pilot approach for the full method.
How Actarion helps
- AI turns switching programs, LOTO sheets and maintenance procedures into guided steps.
- AR guidance shows the right component, also for less experienced staff.
- Remote support connects the field to the expert.
- Each job leaves a record for safety and asset management.
- Scope
- 1–2 lines, 1 process
- Duration
- 6–8 weeks
- KPIs
- Energy & utilities
- Prerequisite
- baseline across several shifts
Frequently asked questions
Yes, with devices that are ATEX-certified for the zone in question, such as intrinsically safe tablets or smartphones. Standard tablets and AR glasses are not; we match the hardware to your zone classification.
The platform is cloud-based: instructions and results sync over Wi-Fi or the mobile network. Whether and for how long a device can work without a connection depends on the device and the setup. We test this in the pilot at the real workstation before you rely on it in places without coverage.
Yes. Contractors follow the same guided steps, in their own language.
See your own process as a digital work instruction.
In 30 minutes we look at your process, your numbers and the fastest route to a measurable pilot. No sales pitch, just concrete advice.