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Security and GDPR for digital work instructions

How Actarion handles GDPR, hosting, access control and the EU AI Act for digital work instructions. Clear answers for IT, works councils and auditors.

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In short

Digital work instructions process company know-how and data about employees, so security and GDPR compliance are part of every rollout. This page explains how Actarion handles data protection, hosting, access control and the EU AI Act. Certifications and hosting details are confirmed per contract and listed here once verified.

How it works on the shop floor

How is the data protected?

  1. 1

    Agreements.

    A data processing agreement under the GDPR is part of the contract.

  2. 2

    Hosting.

    The platform runs in the cloud with specialised hosting providers, or on request in your own environment. The data location is fixed in the contract.

  3. 3

    Access.

    Role-based permissions determine who sees content and execution data. Users can sign in with Microsoft Entra ID (Azure AD).

  4. 4

    Certification.

    DeepSight publishes its security documentation in the DeepSight Trust Center. We request the certificates and reports your IT department needs.

  5. 5

    Transparency.

    DeepSight publishes a Trust Center and a privacy policy.

What do IT and the works council want to know?

  • Where is our data stored, and who can access it?
  • Does the system track individual operators, and how is that data used?
  • Are camera images from the shop floor stored?
  • Does AI in the platform fall under the EU AI Act?

What data does the platform process?

DataExamplePurpose
ContentSOPs, images, videos, 3D modelsCreating and showing work instructions
User dataName, role, language, loginAccess and personalization
Execution dataTime per step, confirmations, deviationsAudit trail and analytics
Skills dataLevels, sign-offsSkills matrix
Media from capture or remote supportVideo and photosKnowledge capture and help at the machine

The EU AI Act and AI authoring

The EU AI Act (Regulation (EU) 2024/1689) sets rules based on the risk of an AI system. Using AI to draft work instructions, with human review before publication, is in our assessment not one of the high-risk uses listed in the Act. AI systems used to evaluate or monitor workers can be high-risk, so how execution data is used for individual assessment needs attention.

What does it bring each role?

RoleBenefit
OperatorClear rules on what is recorded and why
Team leaderAccess only to the data of their own team
Quality / HSEControlled, traceable records
HR / L&DA basis for agreements with the works council

How Actarion helps

  • We complete your IT security questionnaire with technology partner DeepSight.
  • We help you prepare information for the works council or employee representatives.
  • We configure roles and permissions for the pilot.

Send us your security questionnaire

Book a free intake call and we will go through your requirements.

Book a free intake call

Pilot at a glance

One line, one process, hard numbers.

How a pilot works →
Scope
1–2 lines, 1 process
Duration
6–8 weeks
KPIs
lead time · first time right · errors
Prerequisite
baseline across several shifts

Frequently asked questions

The DeepSight platform runs in the cloud with specialised hosting providers; on request it can also be hosted in your own environment. The hosting location, including an EU location if you require one, is fixed in the contract and the data processing agreement before the start.

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