Pharma case: AR training for changeovers on every shift
Case realised with technology partner DeepSight. Figures as published by DeepSight; customer anonymised.
Short answer
An international pharmaceutical company used AR work instructions so night and weekend shifts could perform changeovers correctly without an expert on site. On the DeepSight platform it built 30 training courses that 350 employees can use, with knowledge capture and skills management. Actarion delivers this approach to pharma and biotech sites in Europe.
At a glance
- 30 training courses built
- 350 employees can use the new training
- Modules: 3D instructions, knowledge capture, skills management
Why did changeovers go wrong outside office hours?
- Night and weekend shifts struggled to perform changeovers correctly.
- Mistakes caused production delays and equipment breakdowns.
- Experts were not on site to help when it mattered.
Starting situation
Changeovers on the production lines depended on a few experts. On night and weekend shifts, operators lacked support. The company needed to transfer operational knowledge and connect workers with remote help.
Approach
- 1Capture how experts perform each changeover.
- 2Turn it into visual, step-by-step instructions with 3D guidance.
- 3Train operators on the instructions and evaluate their competence.
- 4Record qualifications per operator in the skills matrix.
- 5Extend line by line once the first line works.
Results
| Result | Figure / effect |
|---|---|
| Training courses built | 30 |
| Employees who can use the training | 350 |
| Shift independence | Changeovers guided step by step, also on nights and weekends |
Effects on deviations or breakdowns were not published.
Use cases applied
How Actarion helps you do the same
- AI authoring turns existing SOPs, photos and videos into step-by-step instructions.
- AR guidance on tablet or AR glasses shows each step at the machine.
- Audit trail logs time, confirmations and deviations for every execution.
- Pilot with fixed KPIs proves the effect on one line or site before you scale.
Frequently asked questions
Digital instructions with version control and execution logs support GMP documentation. Validation follows your own quality system.
Yes. The skills matrix shows per operator which instructions and evaluations they completed.
Not necessarily. Many sites start with tablets; glasses help when both hands are needed. Facing the same challenge? Book a free intake call and we map your first use case in one conversation.
