What Is First Time Right? Definition & KPI
First time right (FTR) is the share of products or tasks done correctly the first time, without rework. Learn how to measure it and how to improve it.
Definition
First time right (FTR) is the percentage of products, tasks or jobs completed correctly the first time, without rework, repair or repeat visits. It reflects process quality and instruction clarity. Actarion raises FTR with step-by-step digital instructions, built-in checks and AR guidance at the point of work.
Why does it matter on the shop floor?
- Rework eats capacity that was planned for production.
- Field technicians need a second visit to finish a job.
What is first time right?
First time right is a quality KPI: the share of output that meets requirements at the first attempt. It is also called first pass yield in production.
FTR is calculated as good units at first attempt divided by total units. Low FTR often points to unclear instructions, missing skills or variant complexity.
Key elements
- 1Count units or jobs started.
- 2Count those correct without rework.
- 3Divide and track per shift, product or step.
Example from the shop floor
Of 500 assembled units, 470 pass the final test without rework. FTR is 94%.
How does Actarion help?
- Actarion reveals which steps cause rework, so you can improve that exact instruction.
- Digital, step-by-step work instructions generated from your SOPs with AI.
- AR guidance on tablets and AR glasses, with an audit trail per execution.
Frequently asked questions
They are closely related and often used interchangeably.
It depends on the process; track the trend against your own baseline.
Clear steps and checks prevent errors before they become rework.
