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Customer caseMaintenance and operations· 2 min read

Transport case: AR maintenance training with traceability

Case realised with technology partner DeepSight. Figures as published by DeepSight; customer anonymised.

Ortwin VerreckFounder, ActARion
Updated on

Short answer

A transport and logistics company used AR work instructions to train hundreds of new hires in preventive maintenance and to document every job. On the DeepSight platform it built 20 training courses for two sites, with evaluations, skills management and remote assistance. Actarion delivers this approach to fleet and logistics operations in Europe.

Pen drawing: truck with a cyan marker on the wheel and a digital maintenance checklist with check marks

At a glance

  • 20 training courses built
  • 2 sites served
  • Modules: 3D instructions, evaluations, skills management

Why was maintenance training a bottleneck during growth?

  • Rapid growth brought hundreds of new hires at once.
  • Experienced technicians were scarce.
  • Training and maintenance records were not standardized.

Starting situation

The company grew quickly and hired hundreds of people who needed preventive maintenance skills fast. Experienced staff were hard to find. Training had to be standardized and maintenance documented.

Approach

  1. 1Standardize the preventive maintenance and inspection routines.
  2. 2Build step-by-step 3D instructions for each routine.
  3. 3Evaluate new hires on the instructions and record results.
  4. 4Add remote assistance for unusual faults.
  5. 5Log each job for traceability.

Results

ResultFigure / effect
Training courses built20
Sites served2
TraceabilityMaintenance and inspections documented per job

Effects on fleet availability or repair time were not published.

How Actarion helps you do the same

  • AI authoring turns existing SOPs, photos and videos into step-by-step instructions.
  • AR guidance on tablet or AR glasses shows each step at the machine.
  • Audit trail logs time, confirmations and deviations for every execution.
  • Pilot with fixed KPIs proves the effect on one line or site before you scale.

Frequently asked questions

Yes. Instructions run on phones and tablets, so they work wherever the vehicle is.

Further reading

Pen drawing of Jack KesselsPen drawing of Mark Dercksen
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