Mining case: AR training and maintenance across sites
Case realised with technology partner DeepSight. Figures as published by DeepSight; customer anonymised.
Short answer
A global mining company used AR work instructions to standardize training, maintenance and pre-inspections across its mine sites. Built on the DeepSight platform, the program delivered 40 training courses over three sites, with 3D instructions, remote assistance and operations traceability. Actarion delivers this approach to European operations.
At a glance
- 40 training courses built on the platform
- 3 sites served with the same standard
- Modules: 3D instructions, remote assistance, operations traceability
Why was training across mine sites so hard?
- Each acquired mine worked its own way, so best practices did not travel.
- Tough training conditions and language barriers slowed new hires down.
- High staff turnover raised safety concerns.
Starting situation
The company grew fast by acquiring mines. Most sites operated independently, each with its own procedures. Training happened in difficult conditions and across languages, while turnover stayed high.
Approach
- 1Select the critical tasks: training, maintenance, pre-inspections.
- 2Turn existing procedures into 3D, step-by-step instructions.
- 3Roll out the same instructions to three sites.
- 4Add remote assistance so experts can support crews at a distance.
- 5Log every execution for operations traceability.
Results
| Result | Figure / effect |
|---|---|
| Training courses built | 40 |
| Sites served | 3 |
| Standard way of working | One shared set of instructions across sites |
Other effects such as error or downtime reduction were not published.
Use cases applied
How Actarion helps you do the same
- AI authoring turns existing SOPs, photos and videos into step-by-step instructions.
- AR guidance on tablet or AR glasses shows each step at the machine.
- Audit trail logs time, confirmations and deviations for every execution.
- Pilot with fixed KPIs proves the effect on one line or site before you scale.
Frequently asked questions
Yes. Crews can use rugged tablets or smartphones; AR glasses are optional for hands-free tasks.
You publish one approved instruction centrally and push it to every site, with local language versions.
Yes. Remote assistance lets an expert join the task live and guide the technician step by step. Facing the same challenge? Book a free intake call and we map your first use case in one conversation.
