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What Is Knowledge Capture? Definition

Knowledge capture records the know-how of experienced staff so others can use it. Learn methods, a shop-floor example and how to turn it into instructions.

Ortwin VerreckFounder, ActARion
Updated on

Definition

Knowledge capture is the process of recording the practical know-how of experienced employees, often tacit knowledge, so it stays in the organization and can be reused. It is urgent where staff retire. Actarion captures expert tasks on video and turns them with AI into digital work instructions.

Pen drawing for the glossary term knowledge capture: tool being recorded into a digital step card

Why does it matter on the shop floor?

  • Your best technician retires in two years.
  • Tricks and checks live only in people's heads.

What is knowledge capture?

Knowledge capture is the systematic recording of skills, experience and tacit knowledge from experts in a reusable form.

Tacit knowledge is hard to write down because experts do it automatically. Recording the expert while working, then structuring the result, works better than interviews alone.

Key elements

  1. 1Record the expert performing the task.
  2. 2Structure into steps with AI support.
  3. 3Review, approve and publish.

Example from the shop floor

A senior fitter records a rare overhaul with a headset camera. The video is split into steps, checked by the fitter and published as an instruction.

How does Actarion help?

  • Actarion uses DeepSight capture and AI authoring to turn expert recordings into work instructions.
  • Digital, step-by-step work instructions generated from your SOPs with AI.
  • AR guidance on tablets and AR glasses, with an audit trail per execution.

Frequently asked questions

Know-how people use without being able to explain it easily.

Further reading

Pen drawing of Jack KesselsPen drawing of Mark Dercksen
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