AR work instructions and SOPs to preserve corporate memory

When experienced experts leave your organisation, they often take years of tacit knowledge with them. Work instructions are spread across binders, notebooks and ad hoc fixes on the work floor. That makes it hard for new operators to learn fast and to execute work instructions consistently and safely.

With AR Standard Operating Procedures (AR SOPs) from ActARion and DeepSight, you capture expert knowledge once and turn it into reusable, visual work instructions that any operator can follow.

Operator following AR work instructions that capture and preserve corporate knowledge

The challenge: critical knowledge walks out the door

  • Experts have deep, often undocumented process knowledge
  • Procedures are fragmented across paper, PDFs and personal notes
  • New employees depend on shadowing and informal coaching
  • Results are inconsistent execution, avoidable errors and quality issues

The solution: capture expert workflows with AR SOPs

Using AR work instructions, you record the way an expert actually performs a critical task and transform it into a standard, digital procedure:

  1. A manager or process owner selects a critical procedure that must be captured.
  2. The expert wears smart glasses or uses a tablet or smartphone and performs the task step by step.
  3. The AR SOP system records the actions, automatically structures the steps and adds images or video.
  4. The expert enriches the AR SOP with voice notes, warnings, tips and best practices.
  5. The AR SOP is stored in a central digital library as the single source of truth.

From that moment, any operator can open the AR SOP on an AR device and follow the same procedure, guided directly in their field of view.

How AR SOPs support training and execution

  • New employees open the AR SOP on their device
  • Step by step, AR overlays show what to do, where to do it and in which order
  • Visual cues and annotations reduce interpretation errors
  • Operators complete the task First Time Right, aligned with the expert standard

Key benefits and KPIs

Implementing AR SOPs to preserve corporate memory delivers measurable impact:

  • Shorter onboarding time for new employees
  • Higher First Time Right rate and more consistent execution
  • Steady growth of the AR SOP library for critical procedures
  • Five to ten times faster SOP creation compared to traditional documentation

By turning expert knowledge into AR SOPs, you protect your corporate memory and make high quality execution scalable across teams, sites and shifts.

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AR work instructions and SOPs to preserve corporate memory | ActARion